FAQ's
How do I schedule an appointment?
For new patients, the best way to schedule an appointment is to schedule online at: https://account.mindful.care/registration
Once you submit your appointment request, our team will contact you within 24 hours to schedule and confirm your appointment.
For existing patients, please call us at 516–505–7200 or email support@mindful.care to schedule an appointment.
Once you submit your appointment request, our team will contact you within 24 hours to schedule and confirm your appointment.
For existing patients, please call us at 516–505–7200 or email support@mindful.care to schedule an appointment.
Can I receive help online?
Yes! We offer both in-person and online psychiatric same-day appointments to ensure flexibility and convenience for our patients. Our virtual care services allow you to access therapy, psychiatry, and recovery support from the comfort of your own home, making it easier to fit mental health care into your busy schedule. Whether you prefer face-to-face sessions or the convenience of online care, our team is here to help you find the support you need.
How long does it take to be seen?
We aim to offer same and next day appointments Sunday through Friday, 8am to 7pm. The wait can occasionally be longer due to high demand but for the most part, we are able to accommodate patients within 48 hours.
Do you accept insurance?
Yes! We accept most commercial health insurance plans, as well as Medicare and Medicaid, Managed Plans. To verify your insurance coverage, we require a copy of your health insurance card. You may submit your insurance information when scheduling an appointment. If Mindful is not covered in your insurance network, we will notify you prior to confirming your appointment. If you are not currently covered by an insurance plan, our affordable pricing ensures that you can still receive the support and treatment that you need.
Is Mindful Care open 24/7?
Mindful Care is not a 24/7 facility; however, we are committed to being as accessible as possible for those in need of mental health support. Our regular hours are from 8:00am to 7:00pm, Monday through Friday, with limited availability on the weekends. We strive to meet the needs of our community with flexible scheduling, offering same day psychiatric or next-day appointments. Although we are not open around the clock, our team works diligently to ensure you can get the support you need quickly and efficiently.
Can I receive help online?
Yes! We offer both in-person and online psychiatric same day appointments to ensure flexibility and convenience for our patients. Our virtual care services allow you to access therapy, psychiatry, and recovery support from the comfort of your own home, making it easier to fit mental health care into your busy schedule. Whether you prefer face-to-face sessions or the convenience of online care, our team is here to help you find the support you need.
What happens during my first appointment with Mindful Care?
Your first appointment at Mindful Care is designed to set the foundation for your individualized care plan. If you’re pursuing therapy, your visit will typically begin with a Biopsychosocial (BPS) assessment, which helps the clinician gain a comprehensive understanding of your mental health history, current challenges, and goals. For those seeking medication management, your initial appointment will include a psychiatric evaluation to assess your symptoms and determine the most effective treatment options.
During this session, the clinician will take the time to listen to your concerns, answer your questions, and develop a personalized care plan tailored to your needs. This collaborative approach ensures that your treatment is both effective and aligned with your goals for mental health and well-being.
During this session, the clinician will take the time to listen to your concerns, answer your questions, and develop a personalized care plan tailored to your needs. This collaborative approach ensures that your treatment is both effective and aligned with your goals for mental health and well-being.
Do you offer medication during urgent care visits?
Yes, medication can be offered during psychiatric visits but only following a psychiatric evaluation. The decision to prescribe medication is based on the provider’s assessment and your overall health to determine if it’s appropriate to proceed with specific treatments.
Who will I see at my appointment?
Our team is made up of Nurse Practitioner’s (NP) and Certified Physician Associate’s (PA-C) who will meet with you in-person or virtually. All of which are trained and certified to treat mental health patients. They work very closely with our Supervising Psychiatrists (MD) to coordinate and review treatment.
What Is A Nurse Practitioner (NP) or Certified Physician Associate (PA-C)?
Nurse Practitioners (NPs) and Physician Associates (PA-Cs) are licensed healthcare professionals who have successfully completed master's degree programs. These programs equip them with the skills to diagnose, prescribe medication, offer health education, and provide therapy. NPs and PA-Cs deliver healthcare services in primary and acute care settings, covering various specialty areas such as general medicine and mental health.
Will I be seen in-person or virtually?
It depends on your appointment type – some are virtual and some are in person. Please confirm your visit type when scheduling.
What ages do you see?
Psychiatric Services (Medication Management) - Ages 12+
Therapy Services (Individual and Group Therapy) - Ages 18+
Recovery Counseling - Ages 18+
Therapy Services (Individual and Group Therapy) - Ages 18+
Recovery Counseling - Ages 18+
Can I choose my provider?
We do try to accommodate all provider requests but please understand that this may delay getting an appointment depending on the provider’s availability.
Emergency Resource Links:
In case of a medical or mental health emergency, call 911 or go to your local ER.The following resources provide free and confidential 24/7 support:
Suicide & Crisis Lifeline Call 988
Crisis Text Line Text HOME to 741741
Trevor Lifeline Call 1-866-488-7386
Suicide & Crisis Lifeline Call 988
Crisis Text Line Text HOME to 741741
Trevor Lifeline Call 1-866-488-7386
What medications do you prescribe?
Mindful Care prescribes a wide variety of psychiatric medications for mental health that are safe and effective, including antidepressants, anti-anxiety medications, and mood stabilizers.
We do not prescribe any controlled substances, habit-forming medications, or long-acting injectables, with the exception of those receiving treatment for opioid use disorder.
We do not prescribe any controlled substances, habit-forming medications, or long-acting injectables, with the exception of those receiving treatment for opioid use disorder.
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