New York
Virtual Offices
Connecticut
If You Are Experiencing a Medical or Mental Health Emergency
Call 911 or go to your nearest emergency room immediately.
You can also contact one of the following free, confidential, 24/7 support resources:
Crisis Lifeline: call or text 988
Crisis Text Line: Text HOME to 741741
Trevor Lifeline (LGBTQ+ support): Call 1-866-488-7386
Call 911 or go to your nearest emergency room immediately.
You can also contact one of the following free, confidential, 24/7 support resources:
Crisis Lifeline: call or text 988
Crisis Text Line: Text HOME to 741741
Trevor Lifeline (LGBTQ+ support): Call 1-866-488-7386
Want To Learn More?
Read our FAQ's for more information
How do I schedule an appointment?
New patients can schedule an appointment online here. Once you submit your request, our team will contact you within 24 hours to confirm your appointment.
Existing patients can call 516–505–7200 or email support@mindful.care to schedule.
Existing patients can call 516–505–7200 or email support@mindful.care to schedule.
What happens during my first appointment?
Your first visit sets the foundation for your personalized care plan. If you’re seeking therapy, the appointment typically includes a Biopsychosocial (BPS) assessment to understand your mental health history, challenges, and goals.
For medication management, the session includes a psychiatric evaluation to assess symptoms and determine treatment options.
Your provider will listen to your concerns, answer questions, and collaborate with you to create a treatment plan tailored to your needs.
For medication management, the session includes a psychiatric evaluation to assess symptoms and determine treatment options.
Your provider will listen to your concerns, answer questions, and collaborate with you to create a treatment plan tailored to your needs.
What if I need to cancel or reschedule my appointment?
To reschedule an appointment, new and existing patients can call 516-505-7200, email support@mindful.care, or use the patient portal. Please note: cancellations made with less than 24 hours’ notice may incur a fee.
Can I receive care online?
Yes. We offer both in-person and virtual same-day psychiatric appointments for flexibility and convenience. Our virtual care services allow you to access therapy, psychiatry, and recovery support from home, making mental health care easier to fit into your schedule. Whether you prefer face-to-face sessions or online care, our team is here to support you.
How long does it take to get an appointment?
We offer same-day and next-day appointments Sunday through Friday, 8 AM to 7 PM. While high demand may occasionally cause delays, most patients are seen within 48 hours.
Will my appointment be in-person or virtual?
It depends on the type of appointment. Some services are virtual, while others are in-person. Please confirm the format when scheduling.
Do you offer medication during urgent care visits?
Yes. Medication may be prescribed following a psychiatric evaluation. Prescriptions are based on the provider’s clinical judgment and your health history to ensure appropriate treatment.
Who will I see at my appointment?
You will be seen by a Nurse Practitioner (NP) or Certified Physician Associate (PA-C), either in-person or virtually. All are trained and certified to provide psychiatric care and work closely with supervising psychiatrists (MDs) to coordinate treatment.
What is a Nurse Practitioner (NP) or Physician Associate (PA-C)?
NPs and PA-Cs are licensed medical professionals with advanced degrees. They are trained to diagnose conditions, prescribe medications, provide therapy, and educate patients. They work in both primary and mental health care settings under the supervision of a physician.
What Is A Nurse Practitioner (NP) or Certified Physician Associate (PA-C)?
Nurse Practitioners (NPs) and Physician Associates (PA-Cs) are licensed healthcare professionals who have successfully completed master's degree programs. These programs equip them with the skills to diagnose, prescribe medication, offer health education, and provide therapy. NPs and PA-Cs deliver healthcare services in primary and acute care settings, covering various specialty areas such as general medicine and mental health.
Can I choose my provider?
We do our best to accommodate provider requests. However, availability may vary and could delay appointment scheduling.
How do I follow up after my appointment?
During your visit, your provider will recommend a follow-up schedule that aligns with your treatment plan and availability. After your first appointment, you’ll receive an email with the details of your next visit.
Do you accept insurance?
Yes. We accept most commercial health insurance plans, as well as Medicare and Medicaid managed plans. To verify coverage, please upload a copy of your insurance card when scheduling. If we are not in-network with your plan, we will notify you before confirming your appointment.
If you are uninsured, we offer affordable pricing to ensure you still have access to care.
See accepted insurances here.
If you are uninsured, we offer affordable pricing to ensure you still have access to care.
See accepted insurances here.
Is Mindful Care open 24/7?
No, Mindful Care is not a 24/7 facility. Our hours are Monday through Friday, 8 AM to 7 PM, with limited weekend availability. We offer same-day and next-day psychiatric appointments and strive to make care accessible quickly and efficiently.
Can I get therapy and medication management at the same time?
Yes, many of our patients receive both therapy and medication management. We will work with you to create a care plan that best fits your needs.
What ages do you serve?
Psychiatric Services (Medication Management): Ages 12+Therapy Services (Individual & Group): Ages 18+Recovery Counseling: Ages 18+
What should I do in case of an emergency?
In case of a medical or mental health emergency, call 911 or go to your nearest emergency room. You can also contact one of the following 24/7, free, and confidential support resources:
• Suicide & Crisis Lifeline: Call or text 988
• Crisis Text Line: Text HOME to 741741
• Trevor Lifeline (LGBTQ+ support): Call 1-866-488-7386
• Suicide & Crisis Lifeline: Call or text 988
• Crisis Text Line: Text HOME to 741741
• Trevor Lifeline (LGBTQ+ support): Call 1-866-488-7386
